Customer Comments

We are fiercely proud of the reputation we have for planning, designing and building desirable, high quality homes. We are also proud to offer an excellent customer care service after your purchase from us. Below are just a few of the recent comments we have received from our happy customers.

Andrew Stores Summerpark, Dumfries

Story Homes were proactive, supportive and solution focussed. I was very impressed with the friendly and customer focussed approach by all members of the team. I am also very impressed with all the site staff and how friendly and approachable they are.

Katy Van Der Burgh Summerpark, Dumfries

We found Ann, the sales advisor, to be honest, approachable and helpful. We would definitely recommend Story Homes to our family and friends.

Mr Chappelhow Birkbeck Gardens, Kirkby Stephens

We are very happy with the product and would consider purchasing on another development in the future if and when we decide to upsize.

John and Sandra Reynard Mabel Wood, Great Clifton

We would like to record the exceptionally high level of service and support we received throughout the house buying process from our sales advisor. This was complemented by similar levels of service from the site manager. We felt they both went 'beyond the call of duty'. A very big thank you to them both.

Mr & Mrs Smith Crindledyke Farm, Carlisle

We are delighted with our new home, a fantastic plot, some great design and layout features utilising all of the available space. The estate as a whole is beginning to look fantastic and overall looks like a fabulous development which we expect to live in for a very long time.

Keith and Annette Twentyman Clifton Hill Gardens, Penrith

The site manager has been first class and all the site workers were very pleasant and obliging. They have all done their very best to keep the site tidy during construction, which is not easy. We are very happy with the service we have received.

Rachel Cochrane and Mike Wilson Magellan Park, Whitehaven

We were really impressed with the sales advisor, Debbie, throughout the whole process.