I am absolutely over the moon with my new home.  It is even better than I could have imagined it would be.  The finishes are of an excellent quality and everyone we have dealt with have been lovely and so out of their way to be helpful and ensure customer satisfaction at all times. Anyone who has been in my home (friends & family) has been blown away with the quality.  I would definitely recommend Story Homes to anyone who was thinking of purchasing a brand new house.

Hayley Sloan St Mungo’s Close, Dearham

We would like to record the exceptionally high level of service and support we received throughout the house buying process from our sales advisor. This was complemented by similar levels of service from the site manager. We felt they both went 'beyond the call of duty'. A very big thank you to them both.

John and Sandra Reynard Mabel Wood, Great Clifton

Excellent Sales Advisors.

Mr and Mrs Straiton Summerpark

So far we are delighted with our new home and we hope to have many years living here.

Mr & Mrs Jepson Mabel Wood, Great Clifton

Very good service from Story and we found the staff to be friendly and efficient.

Pam Griffiths Crindledyke Farm

The sales staff were excellent

Mr Drysdale Summerpark, Dumfries

We could not be happier with our new home. Rachel, the sales adviser, was a great help throughout the whole process, as was the site manager.

Hollie Steadman Birkbeck Gardens, Kirkby Stephens

We love everything about our new Story home! The build quality and finish is outstanding and we can see ourselves living here for years to come.

Nicola Roberts The Woodlands, Shotley Bridge

Many thanks again to you and all your staff for the excellent service provided since buying the property two years ago.

Keith Murphy Summerpark, Dumfries

I love my new home - Thank you.

Amanda Robertson Whins Farm Close, High Harrington

We love the design and flow of the house, the plot position and that Wigton itself gives us a good base for our life in Cumbria. There is no doubt that we now have a finished product with which we are extremely pleased.

Mike and Sue Westgate Grange Close, Wigton

I am delighted with my new Story Home.

Claire Johnston St Mungo's Close

Overall a very excellent service.  Everyone was very helpful and friendly. We love our Story Home.

 

John Hamilton Clifton Hill Gardens, Penrith

From initial contact with Sales Advisors Anne and Fiona, through to completing and subsequent contacts with after sales care services, I have been extremely delighted.  Thank you.

Angela Pollard Summerpark, Dumfries

Overall: Love the house. Well proportioned rooms.

Ian Campbell Grange Close, Wigton

I cannot rate Story Homes, and particularly Debbie, enough.  We would definitely recommend Story Homes to our friends.

Katy Ferguson Whitehaven

Since moving into our new home, we love it more every day. Leading up to the move Ann and Fiona were an excellent point of contact for queries and questions. Our move went swiftly, on arrival receiving a gorgeous bunch of flowers and a good hug from Ann. From the very beginning of our move we have been treated as part of the Summerpark community. Any small issues found on moving in were repaired in an exceptional timely fashion and high standard. The attitudes, professionalism and approachability of site managers and workers is excellent. We have regular visitors to our new home, be it family or friends who all agree that the house is fantastic value for money. Our two children Aiden (6) and Sophie (2) love their new home, new space and family orientated community spirit. We have now three generations of our family at Summerpark and we love living here! Thank you Story for making our new home amazing!

Andrew McCulloch Summerpark, Dumfries

Lovely homes, great sales staff, helpful and supportive.

Antonella Fulton St Mungo's Close

As soon as we saw this house we fell in love with it and we are still delighted with our choice.

Read Elaine and David's full 'Carlisle Living' article here.

David and Elaine Smith Edmondson Close, Brampton

We are delighted with our new home, a fantastic plot, some great design and layout features utilising all of the available space. The estate as a whole is beginning to look fantastic and overall looks like a fabulous development which we expect to live in for a very long time.

Mr & Mrs Smith Crindledyke Farm, Carlisle

Story Homes were proactive, supportive and solution focussed. I was very impressed with the friendly and customer focussed approach by all members of the team. I am also very impressed with all the site staff and how friendly and approachable they are.

Andrew Stores Summerpark, Dumfries

We are very happy with the product and would consider purchasing on another development in the future if and when we decide to upsize.

Mr Chappelhow Birkbeck Gardens, Kirkby Stephens

The overall process was easy and smooth. We have found all the staff extremely helpful and enthusiastic, a credit to Story Homes. All enquiries handled quickly and efficiently. The spec of the house is fabulous and we are so pleased.

Miss Coates Clifton Hill Gardens, Penrith

We had looked at various older properties around 3 years before we finally found our dream home at Story Homes. Normally new properties have no land, garden or space with them, ours is just the opposite. We are absolutely delighted with our Ash at Mabel Wood, it is not just a house to us it is our home and felt like that from the first day we walked through the door, it ticks every box. The quality of finish throughout the house is excellent and all our family and friends have noticed. We now have family members that are looking into buying a Story House. Thank you Story Homes for giving me and my family our perfect dream home.

Mr & Mrs Williams Mabel Wood, Great Clifton

The show house was an excellent example of the standard to expect.

Vicky Irving Mabel Wood, Great Clifton

Thank you Story Homes, you haven't given us a house, you have delivered to us a 'forever home'. I would not hesitate recommending Story Homes to anyone and have already done so.

Joanna Taylor St Mungo's Close, Dearham

Excellent product, excellent location. Fantastic service from start to finish, couldn't ask for better. Thank you.

Mr Crabtree Whins Farm Close, High Harrington

Can’t fault any of the staff and workmanship on our new home! The standard of completion is exactly what I expected of Story Homes’ developers. Tiny faults were dealt with immediately and I would be happy to recommend all staff and the overall process of purchasing a Story Home to anyone – and not just for the wonderful welcome gifts!

Susan Park Birkbeck Gardens, Kirkby Stephen

We’re very grateful.  Story Homes are more professional and produce better homes, thank you.

James Williamson Whitehaven

As a first time buyer this experience was delightful. Friends and family who have visited have been impressed by the standard and are keen to purchase their own Story Home. The flowers are a nice touch when moving in, overall I highly recommend Story Homes to many people. Thank you for all your help and making it an enjoyable move.

Miss Earl Birkbeck Gardens, Kirkby Stephen

Thank you for everything over the last 12 months.  We LOVE LOVE LOVE our new home so much and we will be very happy here, it’s just like we dreamed it! You have been so helpful and we really appreciate it.

Lynn and Gary Smith Crindledyke Farm

Very satisfied with all the aspects of moving and the pleasant nature of all we have had contact with.

Margaret Ainsworth St Mungo's Close, Dearham

Inevitably, buying a new house, you expect a few issues. The team at Kirkby and Head Office have been exemplary in handling the issues. Well done!

Steve Burnett Birkbeck Gardens, Kirkby Stephen

I'm very happy with our purchase and the level of service we received from the sales women and onsite tradesmen. I would recommend Story Homes to family and friends.

Lisa Wilson Summerpark, Dumfries

The sales advisor and site manager were both excellent. We are very satisfied with our new home. Thank you.

John Ward Mabel Wood, Great Clifton

The customer care service has been excellent. Stuart the Site Manager has been fantastic and very approachable. Special mention to Rickerby’s for the service received from them, also all of the contractors we’ve had dealings with have been friendly and professional on approach.

Mr & Mrs Marsh Magellan Park, Whitehaven

The site workers are courteous and helpful, even helping me in with my shopping and waving to my children when driving the road sweeper/ cleaner. Story Homes are highly recommended in my opinion.

Eloise Shearer The Woodlands, Shotley Bridge

We found Ann, the sales advisor, to be honest, approachable and helpful. We would definitely recommend Story Homes to our family and friends.

Katy Van Der Burgh Summerpark, Dumfries

Very satisfied and impressed with the staff and the quality of our new home. Still smiling after eight weeks.

Jason Gooding Clifton Hill Gardens, Penrith

The site manager has been first class and all the site workers were very pleasant and obliging. They have all done their very best to keep the site tidy during construction, which is not easy. We are very happy with the service we have received.

Keith and Annette Twentyman Clifton Hill Gardens, Penrith

Excellent help from day one of viewing. I viewed several on this site before purchasing the Chester. Cannot praise the staff enough.

Ray Milburn Wigton

Attraction to the development was location and specification of the property – neither have let us down since moving in.

Jude Johnson The Woodlands, Shotley Bridge

Very impressed with the process – cannot fault the help we have had from everyone.

Matthew Winker Magellan Park, Whitehaven

From our first contact with Debbie, she has been fantastic throughout the whole process and has gone out of her way to help us and answer any questions. We would also like to say a massive thank you to both the site managers, Duncan and Stewart who have also gone out of their way to help us.

All staff and contractors who we have came into contact with on site have been very friendly and helpful and everyone is a good example of why Story Homes have a fantastic reputation for quality, which is why we decided to purchase a Story Home.

Mr & Mrs Miller Magellan Park, Whitehaven

From the moment we showed interest and put down a deposit for our house, all areas of Story Homes have been exceptional. On the period leading up to completion date, your Sales Advisor, Jane Graham has been a credit to the company and an unsung hero. She was available to answer any questions and guided us through every part of buying our new home. Since moving in, we have been very impressed with the quality of the home, e.g. garden area, fixtures and fittings and aesthetics. During the snagging period we have contacted Meryl and Rachael to deal with these small issues and have always been available at the end of the phone to contact the contractors to arrange a suitable appointment which has been done quickly and efficiently. We have then been contacted to ensure we were satisfied which we always are. We could not have asked anything more from Story Homes from start to finish.

Mr & Mrs Colombi Kirkland Fold, Wigton

We were really impressed with the sales advisor, Debbie, throughout the whole process.

Rachel Cochrane and Mike Wilson Magellan Park, Whitehaven