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Story House, Lords Way
Kingmoor Business Park
Carlisle
CA6 4SL

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Having completed on my excellent new Tithe Garden home, I wanted to express my thanks to Tracey K and Mick for the fantastic support they have provided throughout the end to end purchase process. The customer service and technical advice they have provided has been excellent and made my house purchase a straight forward and fully supported experience.
Matthew March 4, 2026
Story Homes aftercare are always prompt with a reply and up to press all repairs have been satisfactorily completed on the day arranged. Fiona in the show house is always helpful with advice.
Retired From Nottinghamshire March 3, 2026
We are currently at stage 6 of our build for our new Story home. Each step we have been kept updated by the very knowledgeable Brooke who has dealt with us from day one. Looking forward to the house being completed & moving into our new home.
Jacky March 3, 2026
Chloe and I really want to send the biggest thank you to Emma for helping us find our perfect home after 3 years of searching. I’m actually sat here now in our new place feeling genuinely grateful. It really is a dream come true. Emma has been absolutely brilliant throughout the whole process. I've bought a Wain Homes house in the past and, to be honest, now I truly understand how much better things could have been. The attention to detail and the level of communication with Story has really opened my eyes. They have set the bar for what a good house builder should be. Emma guided us from start to finish including a home demo the week before we moved in. You can tell she loves what she does and she's so very good at making a stressful process calm and straightforward. The part exchange scheme has really helped us with our move. We recieved a generous offer on our property that was very competitive with the open market. The process was quick and the solicitors reccomended to us have been really good! The finish on our new home is outstanding. Our snagger was impressed right from the start, spotting only a few minor things - nothing major at all. Any small issues we did raise were sorted almost immediately, in some cases within just 10 minutes. We’ve now been in 3 or 4 days and the support hasn’t stopped. The site team have been friendly and clear throughout the purchase and kept us updated every step of the way. We never felt left in the dark or like we were waiting for answers. Emma is also one of the friendliest people you could meet and very easy to talk to. Thanks again for everything. We couldn't be happier.
Alex Induchny March 3, 2026
A great service from Brooke with the reservation of our new home. Brooke explained the whole process and the build of the house in a kind and professional manner.
Steve Ritson March 2, 2026
We are currently in the process of buying our house, Brooke has been very helpful always keep us updated and quick to reply to questions. The service has been great so far we really appreciate her help and advice.
Carol Parker March 2, 2026
Mrs fiona was very welcoming and the information she provided was very helpful and clear. She helped us understand each stages through out the house and talked us through everything making sure we had an idea of what we needed in our house. I do appreciate her effort that she put into making our dream to reality for us.
Evelin Bobby March 2, 2026
The team at story homes are what made this experience for us. Namely: Tracey, Sofia and Mick. From guiding us through the whole process, to keeping us completely updated and involved throughout. Not a single fault could be said about the tithe gardens team! Really make it feel like you’re forming friendships with people who are in this together with you rather than being sold to by robots who are just in it for the commission. The make the effort to understand and emphasise how big of a life moment buying your new home is. And the cherry on top is that we love our new house!
Taylor March 2, 2026
We haven't had much snagging to report to Service Aftercare, but everything we have reported to Michael has been rectified efficiently and satisfactorily
Christopher Brown March 2, 2026
Lee was very efficient and got on with the job in hand. Very clean and tidy work, completed in good time.
Mrs J Courtney March 2, 2026