Create an account

To create a new account and gain access to your home portal, please fill in the below form and enter your email address* plus your unique ID found in the email we sent you.

Already got an account? Log in here.

"*" indicates required fields

Email*
Password*

*Please ensure you use the email address associated to the purchase of your new home.

    Discover Story Homes

    • Specification
    • Our house types
    • Inform & Inspire
    • Planning applications
    • Our Story
    • Contact
    • Careers

    Buying with Story

    • Ways to buy
    • Buying guide
    • Customer Aftercare
    • Consumer Code

Follow us online

Keep up to date by following us on Facebook, LinkedIn, TikTok, Instagram and YouTube

Find us

Story House, Lords Way
Kingmoor Business Park
Carlisle
CA6 4SL

Get directions

Trustpilot
  • Policies & Statements
  • Modern Slavery Statement
  • T&Cs
  • Cookie Policy
  • Privacy Policy
  • Recruitment Privacy Notice

© 2026 Story Homes. All rights reserved.

Portal

Sign in to your account

Forgot your password?

New user? Create an account

Reserved a home? Access your home portal here

My partner and I visited the marketing suite in Dumfries to enquire about their first time buyers scheme. Fiona and Damien were both super helpful in answering questions and supporting us through the process of enquiring about our first home. Amazing service that has helped us feel more confident in purchasing our first home!
Ellie Brown January 24, 2026
Fiona and Damien were both very helpful to myself and my girlfriend as we are first time buyers who had very little knowledge before today. They both answered all the questions we had and took the time to explain anything we were still unsure on. We couldn't have hoped for a better first meeting.
Ross Miller January 24, 2026
Amanda was absolutely fantastic, answered all questions even if I thought they where stupid and she knew exactly what she was talking about
Holly January 24, 2026
Amanda was very accommodating for us on our first appointment, very welcoming throughout our early process with answers to any query both big and small. Any concerns we had initially were dealt with a great deal of care and attention, highly recommend.
Carl January 24, 2026
Our second story home When looking for another home nothing was jumping out at us we made a visit to a story site and was met by a friendly face and no pressure we discussed our needs and were shown round a home which exceeded our expectations. From negotiating the sale to completion Amanda Blythe was a great help I felt she understood our struggles and supported us to get to the end! Having been in our new home a couple of months now we love it aftercare and site manager have been great. We upgraded from another story homes and we love the design and features they provide as standard now including our huge new kitchen island which was a must for us!
Claire Mellor January 24, 2026
Amanda was amazing from start to finish. Nothing was ever too much trouble and she made the whole process feel easy.
Ella January 23, 2026
The aftercare advisor, Michael, was extremely friendly and helpful when I rang to enquire about locating something in our home for an engineer. He was able to find out the following morning for me and sent me a really clear email. Brilliant service ️
Sophie Wilkinson January 21, 2026
We were aware of the great reputation Story Homes have and having seen a plot we liked at The Fairways in Penrith we went to another development to see it as a show home. Sarah at Edgehill Park in Whitehaven was full of information and sat with us for a long while, showing us the plot and development in detail, she also arranged an appointment for us with Ruby at the Fairways. Ruby was amazing, she was took us through exactly where the house was in its build process and gave us all the information we needed. She didn't pressure us into any decisions, asked us to take it all and have a think. We went back the following day and reserved the plot. We felt completely confident in her and the information she had given us. Given the fact that the house was further along we had some choices to make that would need to happen soon, Ruby was away over the weekend so she brought in her colleague Kendra and we made an appointment with her. Kendra was equally as professional and so informative on what was possible and how it would work. We made all our decisions that day. All we can say is this team made all the difference. They were all so professional and knowledgeable that it took away any nerves we had and we are now so excited to buy our new Home. We live a long way from the area and were worried about trying to do things from so far away but not anymore. Amazing, we have total confidence in them. Brilliant.
Happy Customer January 20, 2026
Process was nice and easy from the beginning with the help of Stacey. She was extremely friendly, helpful and patient with us whilst we made our decisions and choices. Stacey has made the process a lovely stress free experience and has always been on hand to help with any queries we have had.
Christie January 19, 2026
As always aftercare have been there to help and reassure when questions require clarification. Special thanks to Michael for being super afficient and helpful at getting back to us and always been so pleasant.
Carol Kras January 19, 2026