To support you through your purchasing journey, we have created this Buying Guide containing some of the information you need to know for securing your dream Story home.
Download guideOur customer account area allows you to search for your perfect Story home, save your favourite plots and keep track of everything all in one place. It’s also home to our Kitchen Designer tool where you can see your choice of stylish kitchen cupboards, worktops, flooring and appliances in a typical 3, 4 or 5-bedroom Story home.
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Whether you are a first time buyer, moving home, downsizing or investing, there are a range of ways to buy your dream Story home. You can find out more about our schemes below. Please speak to the Sales Executive on your development of interest to find out which schemes are available on specific plots.
With our Home Move scheme you can reserve your Story home and we will help to sell your current property.
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With Part Exchange we could be your guaranteed buyer enabling you to reserve a Story home.
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We’ll cover up to one whole year of your mortgage with our Mortgage Assist scheme.
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Reserve your dream Story home that has not yet been officially released for sale with our Early Bird scheme.
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When you make the exciting decision to proceed with purchasing a Story home, our Sales Executive will prepare a Reservation Agreement for your chosen property. We will also require a £1,000 deposit. Click the button below to find out more about the reservation process.
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Within 48 hours of reserving your dream plot, you’ll need to instruct a conveyancer to manage the purchase of your new home. You should also arrange your finances and if you require a mortgage, you should contact your mortgage lender or advisor to proceed with your mortgage application. Click the button below for more information on what you need to do after reserving your new home.
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Our reputation is firmly built on the quality of our exceptional homes and our high standards of customer service. Before you move in, you’ll be given a comprehensive ‘Home Information File’ that explains everything about your new home and what you can expect from our Customer Aftercare team.
Our homes come with the 10-year NHBC Buildmark policy which includes deposit protection from exchange of contracts. After legal completion you will be covered by a two-year builder warranty directly with us, and then eight years of structural defects insurance cover from the NHBC.
The Consumer Code is in place to ensure that the buyer of a new build home is protected through each stage of their home buying journey, from pre-contract to home ownership.
Around one week before your legal completion date you will be invited to attend a new home demonstration led by your Sales Executive and Site Manager. This will last around one to two hours, and it is very important you make time to attend this. You will be taken through a comprehensive induction process, highlighting important features about your new home and how to maintain it.
This is also an opportunity to comment on the standards and quality of the property. If there are any snags found at this visit we will compile a list and, where possible, rectify them prior to legal completion. We advise that only the purchasers attend the home demonstration and that children, other family members and pets are not present, as there is a lot of information to take in.
I can't fault the experience we've had, and continue to have. It doesn't end when you pick up the key, it certainly doesn't.
Find your Story home in one of our four fantastic regions
