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Terms & Conditions

Disclaimer

Story Homes is a trading name of Story Homes Limited.   This website is operated by or on behalf of Story Homes Limited. The material contained in this website is provided for information only and neither the provision of such material nor its access by any person shall be deemed to give rise to any commitment or obligation on the part of Story Homes Limited.  Story Homes Limited reserves the right to alter the content of the pages on the website, refer the reader to other sites on the web or remove pages from its website at any time without notice. Story Homes Limited makes no representations or warranties of any kind about the availability of the website, the information contained on the website or any information found at any other site on the web accessed by means of this website. The reader must be satisfied that they may lawfully access this website, read the pages or act upon the material contained in the pages. Story Homes Limited accepts no responsibility for unauthorised access or unauthorised actions of the reader.

Governing Law

It is intended that the information on this website is used only by persons resident in the United Kingdom and that the same shall be read and construed in accordance with the laws of England and Wales. In the event of any dispute arising, the courts of England and Wales shall have exclusive jurisdiction to determine such dispute.

Copyright and Trade Marks

No part of this website may be reproduced in any material form (including storing it in any medium by electronic means) without the written permission of the copyright owner, except that material may be downloaded, printed or copied for personal use. No alterations or additions may be made to the material on this website. For permission to link to this website from your own, please contact marketing@storyhomes.co.uk.

© Story Homes Limited 2013. All rights reserved.

Story Homes are registered trademarks of Story Homes Limited in the European Community.

Links

Story Homes Limited accepts no liability for the contents of any website operated by a third party which may be accessed via links from this website. Any such links are provided for your convenience only and do not imply that Story Homes approves or recommends the contents of such sites. It is not permitted to create a link to this website without the written permission of Story Homes.

Viruses

Story Homes Limited accepts no liability for any damage to or viruses that may infect your computer equipment or other access device, software or other property as a result of your browsing or use of this website or your downloading of any material from this website.

Accuracy of information

Story Homes Limited accepts no liability for the accuracy or completeness of the information contained in this website or for any claims or losses of any nature arising directly or indirectly from use of, or reliance on, such information. Any person using this website for any reason whatsoever, or placing any reliance on any of the information contained in this website or any other information accessed through any link or accessed by means of this website does so entirely at their own risk.

Nothing in these terms shall exclude or limit our liability for death or personal injury, fraud or any other liability which may not by applicable law be excluded or limited. Nothing in these terms affects your statutory rights as a consumer.

Artists’ impressions and photographs

Artists’ impressions are drawn from an imaginary viewpoint within an open space and are intended to give an impression of the house design. Photographs are from Story Homes developments across the UK and are intended to show typical street scenes. Neither the artists’ impressions nor the photographs are intended to give an accurate description of any specific property offered for sale, its setting or its surroundings.

Development layouts

These do not show final details of gradients of land, boundary treatments, local authority street lighting or landscaping. We aim to build according to the layout, but occasionally we do have to change house designs, boundaries, landscaping and the positions of roads, footpaths, street lighting and other features as the development proceeds.

Floor plans

The dimensions shown on the floor plans of our homes are approximate: each home is built individually and so the precise measurements may vary from that shown although every endeavour is made to make the dimensions as accurate as possible. We give maximum dimensions that include fitted wardrobes, sloping ceilings, bay windows and any other features.

Price information

Please note that all the prices shown on our website are guide prices, which were correct at the time of being published but are subject to change without notice. Please contact the relevant sales information centre at the development for accurate price information.

Show homes and e-tours

Please bear in mind that the furniture, soft furnishings and wall-coverings in our show homes are not part of our standard specification. Optional extras have been fitted to the show homes, some of which may be available for your own Story Homes new home. For further information, please contact the relevant sales information centre at the development you are interested in.

Buyer Assistance schemes

At Story Homes we want your experience of buying your new home to be as easy as possible. That is why we offer various buyer incentive schemes. As these are development and plot specific, please contact the relevant sales information centre for details of what type of buyer assistance scheme is available at the development you are interested in.

Incentives

Incentives are plot and site specific and cannot be used in conjunction with any other offer. Please ask a Sales Adviser for advice on which incentives are available on specific plots.

Personal information

We will not pass your personal information to anyone outside our group, except to third parties (e.g. professional advisers, finance providers, estate agents, recommended suppliers etc) for the purpose of providing products, services and/or marketing information to you, and/or for our research purposes or to help us develop our website, products and/or services. We may use your personal data for such purposes. We may also copy this form to relevant third parties.

Only authorised personnel and contractors have access to your personal information. We will aim to keep your personal information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

We will keep your personal information until such time you contact us to request that it be removed or it is no longer required for archive purposes. We will aim to keep your personal information up to date, but rely on you telling us promptly if your name, address, telephone number or any other details change.

Data Protection

Under the Data Protection Act you have the right to request details of any personal data we may process about you (for which we may make a reasonable charge). Requests should be in writing, enclosing proof of identification (e.g. a copy of your passport or driving licence) or other documentation confirming your name and address (e.g. utility bill) and be addressed to:

Administration Department
Story Homes Limited
Story House
Lords Way
Carlisle
CA6 4SL

Email: sales@storyhomes.co.uk

Only authorised personnel and contractors have access to your personal information. We will aim to keep your personal information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will keep your personal information until such time you contact us to request that it be removed or it is no longer required for archive purposes. We will aim to keep your personal information up to date, but rely on you telling us promptly if your name, address, telephone number or any other details change.

 

National New Homes Survey reward scheme

From Sunday 28 August 2016, Story Homes is offering a £50 donation to Cancer Research UK for all NHBC surveys completed. The following rules apply:

  1. This survey and charity donation is open to new home owners who legally completed their purchase from Story Homes after 28 August 2016;
  2. Maximum of one entry per home;
  3. The survey must be completed and validated by NHBC (on behalf of HBF) within the rules of their survey – for example, it must be returned before the survey closing date;
  4. The donation is not dependent upon the nature of the response you provide within the survey, all feedback is welcome;
  5. Valid responses are generally notified to the Promoter by NHBC within two working days following completion of the survey and the donation will be made quarterly;
  6. Annual donation totals will be published via the Story Homes website;
  7. The Promoter reserves the right to close and/or temporarily withdraw this scheme with immediate effect upon notification via the Story Homes website;
  8. The Promoter is Story Homes Ltd, Story House, Lords Way, Kingmoor Business Park, Carlisle, Cumbria CA6 4SL;

If you have previously received information of any other offer run by Story Homes, between 1 April 2016 and 28 August 2016, please speak to your Sales Executive for more information.

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