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Cookies & Privacy

Last updated April 2022
This Cookie Policy explains how Story Homes uses cookies and similar technologies to recognise you when you visit our website (www.storyhomes.co.uk).
What are Cookies?
A cookie is a small file containing just text, downloaded on to a device when a user accesses certain web sites. Cookies are useful because they allow a web site to recognise a user’s device.
Cookies set by Story Homes are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising and analytics).
Why do we use Cookies?
Cookies allow us to store information related to your website visit which enables you to be shown relevant content to you while you’re browsing. Cookies can also help us identify issues and improve the website, enhancing the experience for all users.
We cannot identify individual users from these cookies.
Purpose of Cookies
We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use our designer tools and save preferences for plots.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Which cookies are used?
www.storyhomes.co.uk uses the below Cookies:

Cookie Purpose Type Description
Session Tracking Strictly necessary Session Cookie Used to identify that session and contains no personal information.
User ID Strictly necessary and functional Persistent Cookie Used to log a user in to their account for that session, stores a unique identifier.
Google Analytics – Pages Analytical and performance 1st or 3rd Party Cookie All webpages contain Google Analytics tracking code which identifies each page viewed by a user. It is not possible to gain any personal information from this. For further information, please read Google’s privacy policy here: https://policies.google.com/privacy?hl=en&gl=uk
Google Analytics – Events Analytical and performance 1st or 3rd Party Cookie Certain actions on the website such as requesting a brochure or request appointment will trigger an event in Google Analytics. This is used to measure site performance and no personal data is collected. For further information, please read Google’s privacy policy here: https://policies.google.com/privacy?hl=en&gl=uk
Google Targeting cookies 3rd Part Cookie Google Adwords Display Network allows us to ensure we show you the most relevant advertising on third party websites. For further information, please read Google’s privacy policy here: https://policies.google.com/privacy?hl=en&gl=uk
Meta Targeting cookies 3rd Party Cookie This is used to store and track visits across the website. For further information, please read Meta’s privacy policy at: https://www.facebook.com/business/m/privacy-and-data
YouTube Strictly necessary 3rd Party Cookie We embed videos from our YouTube channel. This may set cookies on your computer once you click on the YouTube video player, to enable the video to play and to collect analytics. These cookies do not track individuals. For further information, please read YouTube’s privacy policy at: https://policies.google.com/privacy?hl=en-GB
Vimeo Strictly necessary 3rd Party Cookie We embed videos from our Vimeo channel. When you press play Vimeo use third party cookies to enable the video to play and to collect analytics data such as how long a viewer has watched the video. These cookies do not track individuals. For further information, please read Vimeo’s privacy policy at: https://vimeo.com/privacy
Trustpilot Strictly necessary 3rd Party Cookie We embed a Trustpilot widget to display our independent customer review rating. The Trustpilot widget is displayed throughout our site using cookies. For further information, please read Trustpilot’s privacy policy at: https://uk.legal.trustpilot.com/for-reviewers/end-user-privacy-terms
Infinity Targeting cookies 1st or 3rd Party Cookie This is used to ascertain where a website visitor came from and what number to display to them. For further information, please read Infinity’s privacy policy at: https://campus.infinity.co/campus/s/article/Cookie-Storage?language=en_US
Bing Ads Targeting cookies 3rd Party Cookie This is used to store and track visits across the website. For further information, please read Microsoft’s privacy policy at: https://privacy.microsoft.com/en-gb/privacystatement
Hotjar Analytical and performance 3rd Party Cookie This is used for heat maps and screen recordings. It combines multiple page views by a user into a single session recording. For further information, please read Hotjar’s privacy policy at: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
Microsoft Clarity Analytical and performance 3rd Party Cookie This is used for heat maps and screen recordings. It combines multiple page views by a user into a single session recording. For further information, please read Microsoft’s privacy policy at: https://privacy.microsoft.com/en-gb/privacystatement

 
Granting us permission to use Cookies
You can only proceed to use our web if you consent to this policy.
Can I stop cookies being saved on my computer?
Users who do not want to have cookies saved on their computers or other devices can block them – see the information below. Users who do not block cookies are presumed to have given their consent to the cookies used on this site.
More information:
Find out more information about cookies here: www.allaboutcookies.org/
For more information about how the laws in relation to data protection and electronic communications relate to the use of cookies, please visit the Information Commissioner’s Office: https://ico.org.uk/for-organisations/guide-to-pecr/guidance-on-the-use-of-cookies-and-similar-technologies/
You can read how to block cookies in your web browser here: https://www.allaboutcookies.org/manage-cookies/