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Customer Testimonials

At Story Homes, we take pride in building high-quality homes designed for contemporary living. But don’t just take our word for it, the true testament comes from the experiences of our homeowners.

Hear first hand about their experiences by visiting our Trustpilot page, where you’ll find honest and insightful reviews from homeowners who have chosen to begin their next chapter with Story Homes.

Excellent Customer service from Story Homes Customer Service, in particular Michael who has ensured that any issues raised were dealt with efficiently and effectively, always...
Paul H February 6, 2026
We are thoroughly enjoying our home after the first 6 months. We have encountered minimal issues and when any issues have came up, Michael and the aftercare team have provided...
Owen February 4, 2026
Very professional courteous service. Everything explained clearly and all questions answered.
Eric February 2, 2026
Customer case study: Why The Lawson is ideal for George and Jessica
  • Customer Spotlight
  • April 2025

Customer case study: Why The Lawson is ideal for George and Jessica

Customer case study: Upsizing to a second Story home
  • Customer Spotlight
  • March 2025

Customer case study: Upsizing to a second Story home

Fiona in sales was extremely helpful, supportive and friendly throughout the whole process and kept us in the loop at...

Lesley Kormylo January 29, 2026

The open plan kitchen, with the French doors leading out to the garden, is a nice space.

Our Customer At Hawksley Rise, Ryhope, Sunderland
Customer case study: The Milford family home
  • Customer Spotlight
  • November 2024

Customer case study: The Milford family home

Customer case study: Relocation to Riverbrook Gardens
  • Customer Spotlight
  • November 2024

Customer case study: Relocation to Riverbrook Gardens

Amanda was great and very informative. She stayed back past her working hours to make sure all of our questions were...

Victoria January 27, 2026
Customer case study: Family relocation to St. Andrew’s Gardens
  • Customer Spotlight
  • October 2024

Customer case study: Family relocation to St. Andrew’s Gardens

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