Give us your Feedback
After purchasing a brand new Story Home, customers are asked to take part in two surveys. This is your chance to help us celebrate our success and improve our offering. Our independent research company In-house will call you to ask about your overall experience. Then, just a few weeks later, the National House Building Council (NHBC) on behalf of the Home Builders Federation (HBF) will be in touch too. To say thank you for your household taking part in the NHBC survey, we will donate £50 to Cancer Research UK, helping them to beat Cancer Sooner. Since October 2016 we have donated over £24,000 thanks to your feedback!