Did you consider a second-hand property? If yes, why did you choose new?
We did consider second-hand homes, especially to be closer to the coast, but they didn’t come close to what Story offered. They felt cramped and dated, and a new build meant we could tailor the home to our style with high-quality finishes and no renovation work. Plus, having no upward chain and everything under warranty gave us real peace of mind.
What do you like most about living in a new build?
The fresh, modern layout and the fact that everything is brand new. We also appreciate how Story Homes takes customer feedback on board and continuously improves their designs – it really shows in how well the spaces work.
Did you consider other housebuilders and if yes, why did you choose Story Homes?
We looked at a few others just to compare, but the quality and design from Story stood out straight away. No other builder matched the finish or the location – it was an easy decision.
How was your experience with the Story Homes team throughout the buying process?
Amber, our Sales Executive, was brilliant from start to finish. She explained everything clearly, kept us updated, and made the whole process feel personal and smooth. She was never pushy, even when it came to upgrades – just really helpful and supportive.
Would you recommend, or have you already recommended Story Homes?
Absolutely. We’ve already told friends and colleagues about our experience, and everyone who visits our home is so impressed. We still can’t quite believe this is our dream home – everything about the journey has been so smooth.