Development and location
Heaton Green was just a building site when we first visited, so we went to see some completed developments before making the decision to reserve. For us, the Story Homes developments really stand out from the rest. The houses are really individual and have that extra bit of outside space which makes the streets look lovely. When we saw the show homes, we could tell the standard of the finish would be second to none. We were right – our home has such a luxurious feel.
We viewed the Hewson and Charlton show homes at Heaton Green, and we thought both were absolutely beautiful. However, the Charlton really blew us away from the moment we stepped into the huge, welcoming entrance hall. I think we made up our mind as soon as we walked inside!
We moved from St Annes which is only 15 minutes away. Kirkham is the ideal location – it’s such a lovely little town with lots going on, and we’re surrounded by beautiful countryside.
We hadn’t originally been looking at new build houses, but when the sale of our previous home fell through twice, we began to feel fed up. We couldn’t see how we would ever turn our dream into a reality. Then we learned about the Part Exchange scheme, which seemed to be the perfect solution.
Within a week of applying for the Part Exchange scheme, Story had made us an offer on our home. We were delighted and it made everything so much easier for us, taking all the stress of trying to move in a chain away.
The service we have received from Story has been fantastic. Our Sales Executive, Dawn has been amazing and has guided us through the whole process since the day we walked into the show home. Since moving in, she has checked in on us regularly to make sure everything is going smoothly.
We expected to have some snagging issues with a new build house, but our home had been finished to the highest standard. The very few small issues we have had have been sorted quickly by Dawn and our wonderful Site Manager, Paul. They have both managed to make us feel like we are their number one priority!
We would absolutely recommend a Story home to anyone. Our home is everything we dreamed of, and the customer service we have received from Story has been excellent.
For more information about the Charlton house type or to see some inspiration, check out our Charlton blog post or for more information about our Part Exchange scheme, click here.